FAQ

What characteristics should my file have? (size, resolution, format)

• If your file weighs More than 25 MB, it must be finalized and do not require any changes.
• Your file must be on the actual scale with a resolution between 150 dpi and 300 dpi To ensure good print quality.
• If your file weighs Less than 25 MBYou can use our customization tool to adjust its format.

Accepted files are in size: TIFF, PDF, PNG, or JPEG (Warning: for theDTF printing, avoid the JPEG because it does not handle transparency).
Colorimetric Mode Recommended: RGB, for a range of optimal colors.

Other important points:

• Fonts must be vectorized, integrated or converted to images.
• A color profile ICC must be assigned to your file.

For more details, consult our Print guide.

How will be printed my motif?

• Files of less than 25 MB : You will have an overview on our site before printing and can adjust some settings.
• Files over 25 MB : They will be printed directly according to the chosen mode (Image placed, repeated to the room, or meter) without preview available.

If you have any doubts about the rendering, opt for our Option BAT at 10 €, which includes a complete sample before production.

For repeated patterns ("All over"):
Make sure the repetition is perfect and previously tested, otherwise offsets or unwanted lines may appear on the printed tissue.

My files transferred to your platform will remain private?

Yes, all the files we receive are strictly private And are not preserved. For this reason, we ask you to Return your files every new order.

Why ask for a sample?

Order a sample allows you to check:

• That your pattern respects the dimensions and the colors desired.
• The absence oferrors in the original file.
• The quality chosen fabric.

Note: The colors visible on the screen may differ from those printed. The nature of the fabric can also influence the rendering: some tissues accentuate the colors while others attenuate them.

How to order a sample?
Choose a sample of 50 cm directly on the product sheet of the desired fabric.

What are the fabrics for custom printing?

We primarily print on tissues in cotton and polyester.

You can consult the complete list of our materials with their characteristics (narrowing rate, laize, weight) here: Our materials

What are the first steps to personalize my fabric?

• Step 1: Prepare your file
  Make sure your design meets our requirements (size, size, resolution). Check out our full guide here: Customization help.

• Step 2: Choose your fabric
  Discover the characteristics of our materials To select the one that suits your project (clothing, decoration, accessories).

• Step 3: Test your creation
  Order a 50 cm sample to check the rendering of your pattern on the chosen fabric.

What tools are available to help me?

• Online creation: Use our customization tools To adjust, repeat or position your pattern directly on the site.
• Print preview: View the rendering of your pattern online (for files <25 MB = "" Li = "">
• Service BAT: Opt for this check if you want to validate a model before final printing.

Are you hesitant again? Contact us!

We are here to accompany you in your approach.

• 📞 Telephone: +33 04 22 59 06 36
• 📧 Email: contact @tissus-print.com

What are the tissues we offer?

Discover all our tissues and detailed features in our Material Guide.

Why choose polyester?

The polyester offers many advantages, including:

• Better fixation and conservation of colors when printing digital.
• Ideal for clothes thanks to its properties: finesse, smooth, lightness, and resistance.
• An easy interview: he is crumpling little and dried quickly.
• Conseil entretien: A washing at 30 ° C allows to preserve the quality of the fibers.

Why choose cotton

Cotton is a versatile natural material, ideal for:

• Projects ofclothing (shirts, dresses, etc.).
• Projects offurniture (cushions, curtains, bed linen, etc.).

With a so-called printing technique "Live", cotton guarantees a result luminous and colorful.

What are the different tissue certifications?

• French impression: All our fabrics are printed in France, in our southern workshop of France in Cuers, near Toulon in the Var 83.
• French manufacture : All our confections are realized locally, in our workshop in France.
• Certified inks:
  • Oeko-tex® For impressions on polyester fabrics.
  • Oeko-Tex® and Gots For direct impressions on cotton fabrics.
• Oeko-Tex® certified fabrics: Some of our tissues benefit from this certification guaranteeing the absence of harmful substances. For more details, consult our Material Guide or the corresponding product cards.
• Certifications EN-71 : Some tissues meet the child toy standard. Precise information is available in our Material Guide and on the technical sheets of each product.

Can I order a fabric sample?

Yes, two options are available to you:

1. Pack of tissue samples : Contains all our customizable materials to allow you to touch, test and compare colors and textures.
2. Personalized sample : Make Print 50 cm Your motive to view the result before ordering in larger quantity.

Order directly via our site to prepare your project.

I need help for sewing

On request for quote, we can take care of the Couture of your custom projects. For that, simply send us a Custom Quote Request.

Need help for your project?

• Send us your quote request detailed
• Contact us at +33 04 22 59 06 36 or by email to contact @tissus-print.com.
• Together, we will study your project and may, if necessary, offer you a solution adapted on quote.

I need help to draw my motives

We ask that your motive is finalized, ready to be printed, without retouching or checking on our part.

• Warning: We do not correct the reasons or repetitions. Your file is printed as is received.

To ensure optimal rendering, we recommend ordering a sample to verify:

• The colors your motive.
• The size and the proportions.
• The repetition (if applicable).
• The rendering on the selected fabric.

For added security, you can also opt for our service.

Need help?
Contact us at +33 04 22 59 06 36 or by email to contact @tissus-print.com. We are available to answer your questions and guide you.

How to search for repeated faults in my design?

To check if your pattern is very repeatable, follow these steps on Photoshop:

1. Open your design.
2. Go to the tab "Display" and click on "Overview of the pattern".
3. You will then see a repetition of your pattern.

If traits or faults appear:
This means that your pattern is not perfectly repeatable. These defects will be visible on the printed tissue. Remember to correct these imperfections before sending your file.

How to save my image file in RGB format?

• On Photoshop:

  1. Open your file.
  2. Go to the tab "Image".
  3. Click "Mode" then select "RGB colors".

• Without Photoshop:
  You can use free online tools to convert your files to RGB format.

Need more help to customize your file?
Check out our page dedicated to theCustomization help For detailed advice and useful tools.

Do not hesitate to consult our blog to discover Custom tutorials on the creation of motif.

How to place an order?

On tissus-print.com, several options are available to you according to your need:

1. My file is ready

   • I choose my fabric and I am the instructions indicated.

2. For a repeated pattern over several meters

   • Use the tool: Create a repeated pattern - by the meter.

3. For a repeated reason a specific number of times

   • Use the tool: Create a custom pattern - in the room.

4. For a single image positioned on a fabric footage

   • Use the tool: Pattern placed by the meter.

5. To make a collage or assembly with several images

   • Use the tool: Set up.

Advice Before any wholesale purchase: Order a sample of 50 cm to check the rendering of your pattern and the fabric.

How to follow my order?

• Once your order is validated, you will receive a confirmation email.
• When the carrier will take care of your package, a tracking number You will be sent by email (check your spam). This number will allow you to track your package in real time.
• For more information about the status of your order, log in to your personal space on our site.

Need more advice or assistance?
Discover our complete guide on customization and our tools via this page: Customization help.

What are the payment methods available?

We offer several secure payment options:

• Credit card via the secure site of the Banque Populaire.
• PayPal, including payment in 4x without charge.
• Check (longer treatment, after receipt of the regulation).
• Bank transfer (longer treatment).
• Payment by administrative mandate.

For more information about our terms and guarantees, check out our dedicated page: Secure payment.

Detailed information on modes, delays and delivery charges are available on our dedicated page:

Delivery

Yes, we offer Quantity Discounts For some products, including:

• Decreasing price from 10 meters of customized fabrics purchased (indicated on the product sheets).

For wholesale order: You can request a Free quote.

Tip for missing nothing:
Sign up for our Newsletter and follow us on our social networks To be informed of exceptional commercial offers.

A BAT, or good to shoot, is a numerical overview of your personalized pattern on the textile product you have chosen. It allows you to view What will look like your pattern once printed.

For custom products :

It is important to note that the preview of the bat does not take into account the color of the selected product. For example, if you choose a black tablecloth, the bat will show your pattern on a white background. However, when printing actual, your pattern will be printed on the black tablecloth, without a white background. Thus, the bat gives you a precise idea of the pattern, but for the color of the final product, refer to the selected color when ordering.

Click here to learn more about the Beats.

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