Prepare your file: the essential
The answers below go to the essential. Calculation of waist, weight reduction, color profiles according to products: everything is detailed in the guide.
FAQ
Frequently asked questions
Do you have a question? Consult our FAQ Below to find the answer you are looking for.
Customization and files
Tool, modes, formats, preview, bat
Fabrics, printing and services
Materials, Certifications, Samples, Confection
Order, delivery and account
Payment, follow-up, rates, sav
Customization and preparation of files
Use the customization tool
How to customize my fabric?
- Choose your fabric, and open the customization tool from its product sheet.
- Select one of Three modes (image placed, repeated image or patchwork mount).
- Import your file, adjust the layout and specify your footage.
- Check the preview, then add your creation to the cart.
Each step is presented in our tuto video.
What is the difference between the three modes of customization?
Image placedE: Your visual is positioned at a precise place of the fabric. Ideal for a logo, a photo, an illustration or a panel to cut.
Repeated image : Your visual is reproduced automatically over the entire surface to create a continuous pattern, also called "All-over" printing. Ideal for fashion, accessories or decoration.
Patchwork mounting : Several images are freely assembled on the same printing surface, to make a collage or patchwork.
How to create a patchwork?
In the tool, select the mode Patchwork mounting, and then import the images together. You can then move them, resize them, rotate them and organize them freely.
Each file can weigh up to 100 MB, and you can import multiple in the same assembly. Before ordering, check the position, dimensions, and sharpness of each image.
Can I change fashion during creation?
Yes I do. You can switch from one mode to another during your customization. After each change, check your layout, the dimensions of your visuals and the selected footage before adding your creation to the cart.
Can I get help to use the tool?
Yes I do. Our team answers your questions: contact page. To create a visual from an idea, try our IA pattern generator.
Without option BAT or graphic service, your file is printed as you sent it: we only correct the pattern, nor its colors, nor its repetition.
Which file formats are accepted?
TIFF, PDF, PNG and JPEG, up 100 MB per file. For a visual with transparent areas, choose the PNG: JPEG does not retain transparency.
What resolution choose?
Prepare your file at its actual print size, with a resolution between 150 and 300 dpi. Below, the image may appear fuzzy or pixelized on the fabric.
What colorimetric mode use?
We accept RGB files as in CMYK, but we recommend the RGB with the profile SRGB IEC61966-2.1 integrated into your file. This is the closest profile of our printing flow: it limits the deviations between your screen and the fabric.
Check before printing
Online preview
Included, before adding to cart
You control placement, dimensions and repetition yourself.
Nigal
Optional, before production
Our team controls your file, you validate the composition.
Sample 50 cm
Before a large number
You see the real rendering of colors and matter.
Is the overview contractual?
Not. The preview allows you to check the position, dimensions and repetition of your images, but it does not exactly reproduce the fabric rendering. The colors vary depending on your screen, the chosen material and the printing technique. To judge real rendering, order a custom sample of 50 cm.
Is a bat provided?
The BAT (good to shoot) is available as an option when ordering. Our team then controls your file (format, dimensions, resolution, transparency, cutting lines, seam margins) and sends you a digital bat to validate before the production.
The digital bat is not a color test and is not refundable. For a color textile product, it shows your pattern on a white background: printing will be made on the chosen color. Learn more about BAT.
Why order a sample?
The 50 cm custom sample prints your own reason for the chosen material. It allows to check the colors, dimensions, repetition and touch of the fabric, and to spot an error in your file before a more important command. It is controlled directly on the fabric product sheet, selecting 50 cm.
Fabrics, printing and services
How to choose my subject?
Go for use of your project: clothing, furnishing, outside, linen ... our Material Guide details each fabric: composition, weight, laize, narrowing rate and advisted uses.
You can also browse our fabrics by use or feature (soft, extensible, resistant, waterproofing). To touch the materials before choosing, order our sample pack.
Why choose cotton or polyester?
Cotton is a natural and versatile material, ideal for clothing (shirts, dresses) as for furnishings (cushions, curtains, bed linen). Live printed, it offers bright and colorful rendering.
The polyester ensures excellent mounting and color holding in digital printing. End, soft, lightweight and resistant, it is crumpling little and dry fast. A washing at 30 ° C preserves the quality of the fibers.
What certifications are available?
All our fabrics are printed and our confections made in France, in our cuers workshop (Var).
Our inks are certified Oeko-Tex® and Gots for direct cotton printing. Some fabrics are also Oeko-Tex® certified, in accordance with the toy in-71, M1 ... The detail is on each product sheet and in our Material Guide.
Can I order samples?
Yes, in two ways. The Pack of tissue samples Brings together our customizable materials to compare touch, textures and colors. The 50 cm personalized sample prints your own pattern on the chosen fabric, before a larger command.
Do you propose a graphic service?
Yes I do. If you do not have a ready-to-print file, or if your visual needs to be created or retouched, our Graphic design service prepare for you a file adapted to thetextile printing.
Do you propose a confection service?
Yes, on quote. We can take care of the sewing of your projects in our workshop: describe your project via our quote request.
Some products are also Customized And orderly online: curtains, cushion cuffs, plaids, scarves, deck canvases ...
Order, delivery, service and customer account
How to place an order?
Personalized fabric : Choose your fabric, customize it with our tool, specify your footage and add it to the basket.
Textile product (T-shirt, bag, cushion ...): Customize it directly from its product sheet.
DTF movie : Order the meter or create your editing with the dedicated tool.
Specific project or large quantity : Make a quote request.
Then validate your cart and your payment: a confirmation e-mail is sent to you.
Can I order a specific footage?
Yes I do. The footage adjusts to 10 cm slices, from the minimum indicated on the product sheet. For a repeated pattern, adapt the quantity to the desired number of repetitions. Our cmigration helps you estimate the necessary length.
How to follow my order?
After validation, you receive a confirmation e-mail. As soon as the carrier supports your package, a tracking number is sent to you by e-mail (consider checking your spam). The status of your order is also searchable in your client area.
What means of payment do you accept?
- Credit card via the secure site of the Banque Populaire,
- Paypal (including payment in 4 times without charge),
- Bank transfer (longer treatment)
- Administrative mandate.
More information on our Secure payment page.
What are the deadlines and delivery charges?
They depend on the chosen mode of delivery and your destination. All information is met on our Delivery and return page.
Do you propose degressive rates?
Yes I do. Degressive prices apply to certain products; They are indicated on the product sheets. For a large quantity order, ask for a free quote. Sign up for our newsletter to be informed of our offers.
How to modify my personal information?
Log in to your account and click on "My personal information". Change your e-mail address or contact information, and then save.
What to do in case of problem with my order?
Contact US Quickly, indicating your order number and, if possible, photos of the received product. The return conditions are specified on our Delivery and Return page and in our GTC.
My files are deprived?
Yes I do. Your files are used only for processing your order: they are neither disseminated nor used for commercial purposes. Keep them on your side: For a new order, you will need to import them again.
You can not find your answer?
Our team answers you by email or phone.