RGPD
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Privacy Policy - Tissus-Print.com

Last updated: April 15, 2025

In Tissus-Print.com, we take very seriously the protection of your personal data. In accordance with the RGPD 2024, we have implemented rigorous measures to ensure the safety and confidentiality of your information. This confidentiality policy explains what data we collect, how we use them, and what are your rights regarding your personal information.

1. Collection of personal data

We collect the following information:

  • Identification data: Name, first name, e-mail address, mailing address, phone number.
  • Connection data: IP address, browser type, operating system.
  • Transaction data: Purchasing history, payment method.
  • Navigation data: Pages visited, duration of the visit, clicks, preferences and interests.

2. Use of personal data

Your personal data is used for:

  • Order processing: Management of purchases, deliveries, returns, and refunds.
  • Customer Service: Answers to your questions and requests, technical assistance.
  • Improvement of our services: Analysis of purchasing behaviors and preferences to optimize our offer and services.
  • Marketing: sending newsletters, promotions and special offers (with your prior consent).
  • Safety: Prevention of fraud and protection of our site against malicious activities.

3. Sharing personal data

We share your personal data with:

  • Service providers: Delivery companies, payment processors, accommodation providers, and other services necessary for the operation of our site.
  • Legal authorities: where this is required by law or to protect our legal rights.

4. Data Retention

Your personal data is kept for a limited time:

  • Transaction data: retained for 10 years in accordance with tax and accounting obligations.
  • Marketing data: kept until you retreate your consent.
  • Navigation data: retained for 13 months.

5. Data security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure or destruction.

6. Your rights

In accordance with the RGDP, you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request the correction of your personal data if they are inaccurate or incomplete.
  • Deletion: You can request the removal of your personal data, subject to legal conservation obligations.
  • Opposition: You can oppose the processing of your data for legitimate reasons.
  • Portability: You can ask to receive your personal data in a structured and commonly used format.

7. CONTACT

To exercise your rights or any questions regarding our privacy policy, please contact us at:

  • Mailing address: Tissus-Print.com, 86 rue des Découvertes, 83390 Cuers, France
  • Email: contact @tissus-print.com
  • Telephone: +33 4 22 59 06 36

8. Changes in Privacy Policy

We reserve the right to change this privacy policy at any time. Any modification will be published on this page with an update date. We encourage you to regularly check this page to stay informed of any changes.

By using our site, you accept this privacy policy. Thank you for your trust and your loyalty.

Tissus-Print.com undertakes to respect your privacy and to protect your personal data in accordance with the regulations in force.

9. Tools of analysis

We also use analysis tools like Microsoft Clarity to better understand how our visitors interact with our site. These tools record anonymized data via cookies and similar technologies to improve the user experience and optimize our site. For more information, see Microsoft's Privacy Policy.